Return Policy

You may return most items that are new in original packaging within 30 days for a full refund or exchange.

We cannot accept returns of certain items, including:

  • Ladders & scaffolding
  • Gas powered products (outdoor equipment, generators etc.)
  • Lasers (line lasers, distance meters, rotary lasers, detectors etc.)
  • Levels
  • Instruments (multimeters, clamp meters, sound meters, metal detectors etc.)
  • Precision tools (calipers, micrometers, gauges etc.)
  • Safety supplies (fall arrest, respirators, harnesses, hard hats etc.)
  • Specialty tools (automotive, mechanical etc.)
  • Machinery
  • Repair parts
  • Special order items

Please don't hesitate to reach out for clarity on any of these exceptions.

Please contact us to get a Return Goods Authorization (RGA) number before shipping anything back. Any item deemed to be defective must be returned for inspection before a replacement is sent out.

*Shipping charges are non-refundable unless you had to return the product because of our error.